How to Connect to Slack Channel

Learn how to join our Slack workspace and access your dedicated channel.

Our Slack channels are available for Pro and Enterprise plan users, including:

• Internal Tool Pro

• Internal Tool Enterprise

• Customer Portal Pro

• Customer Portal Enterprise

Joining our workspace gives you direct access to our team. You can ask any questions related to your app in your dedicated channel.

How to Join Slack

Step 1: Join the Workspace

1. Click the blue question mark button in the bottom-right corner.

2. Select Slack Channel from the support options.

3. Follow the instructions to join the workspace.

Step 2: Access Your Channel

1. Your Slack email may differ from your registered email; you can enter a different email if needed.

2. The default channel name is jetadmin_, but you can change it.

3. Once completed, you’ll be added to your specific Slack channel.

Need Help?

If you have any issues joining, reach out via live chat or email us at [email protected].