# How to Connect to Slack Channel Our Slack channels are available for Pro and Enterprise plan users, including: * Internal Tool Pro * Internal Tool Enterprise * Customer Portal Pro * Customer Portal Enterprise Joining our workspace gives you direct access to our team. You can ask any questions related to your app in your dedicated channel. ### How to Join Slack #### Step 1: Join the Workspace 1. Click the **blue question mark** button in the bottom-right corner. 2. Select **Slack Channel** from the support options. 3. Follow the instructions to join the workspace. #### Step 2: Access Your Channel 1. Your Slack email may differ from your registered email; you can enter a different email if needed. 2. The default channel name is `jetadmin_`, but you can change it. 3. Once completed, you’ll be added to your specific Slack channel. ### Need Help? If you have any issues joining, reach out via live chat or email us at ****. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.jetadmin.io/faq-and-troubleshooting/how-to-connect-to-slack-channel.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.