Inspect App Console and logs

Open Console to inspect Preview logs when a page fails to load or an interaction behaves unexpectedly.

Investigate a problem

1. Open the affected page in Preview.

2. Click Console in the Preview toolbar.

3. Note the most recent messages and their timestamps in Logs.

4. Reproduce the problem once with a safe input.

5. Use the search field to narrow the displayed messages.

6. Expand a relevant entry where more detail is available.

App Console showing timestamped logs, search, and Clear controls

Capture the useful error details before using Clear. Clearing the display is a way to reduce noise, not a fix for the underlying problem.

Turn an error into a focused request

Include the page, the action, the expected result, and the relevant error:

On the Tickets page, submitting the test form fails. I expected one new ticket. Here is the error and the input I used. Identify the cause before changing other pages.

Remove credentials, tokens, and private record content from logs before sharing them.

Check the fix

Repeat the original interaction with a test record. Confirm both the app result and the source data. Before retrying a create or send action, check whether the first attempt already completed.

For workflow execution details, use the workflow run logs. For project activity, use audit logs; Preview Console is not a substitute for either.

Next: Troubleshoot the AI Assistant.