Agent Automatic Tasks
Automatic Tasks allow agents to run automatically based on schedules, events, or predefined triggers.
This is useful for recurring reports, monitoring activities, notifications, data processing, and other automated workflows without requiring manual interaction.
Create an Automatic Task
To create a task:
Open Agent Settings
Navigate to Automatic Tasks
Click Add Task
Available Triggers
Automatic tasks can be triggered in several ways:
At Regular Interval
Run repeatedly at a fixed interval
Based on Schedule
Run on a specific schedule
One-Time Run
Run once at a specified time
When Record Created
Run when a new record is created
When Record Updated
Run when an existing record is updated
When Record Deleted
Run when a record is deleted
Configure the Task
After selecting a trigger, configure the task settings.
Common options include:
Schedule
Defines when the task should run
Message to Agent
Instructions the agent should execute on each run
Reply Options
Defines where task results should be sent
Example: Send Monthly Order Summary to Slack
The following example sends an order report to Slack once per month.
Configuration
Trigger
Based on Schedule
Schedule
Once a Month
Message to Agent
Generate a summary of all orders from the previous month and provide key insights
Reply Option
Send to Slack

💡 Common Use Cases
Scheduled reports
Order summaries
Customer activity monitoring
Data quality checks
Daily or weekly notifications
Automated operational workflows
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