> For the complete documentation index, see [llms.txt](https://docs.jetadmin.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.jetadmin.io/agents/using-agents-in-external-tools/using-agents-with-email.md).

# Using Agents with Email

Once enabled, agent receives its own email address. Anyone can interact with the agent by sending emails to that address, and the agent will automatically reply back to the sender.

This allows users to communicate with agents directly from any email client without opening JetAdmin.

### Before You Start

Make sure you:

* Created an agent in JetAdmin
* Have access to edit the agent settings

### Setup

{% stepper %}
{% step %}

1. Open your agent
2. Click **Add to**
3. Select **Email Inbox**
4. Click **Enable Email Inbox**

After enabling email inboxes, the agent will receive a dedicated email address.

<figure><img src="/files/TzC5i1DRsFfMkeN1sxQW" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Create or Edit Agent Email Address

After enabling the email inbox, a unique email address is automatically generated for the agent.

You can:

* Use the generated email address immediately
* Edit the email address and customize it&#x20;

This email address is used to receive messages sent to the agent.

After setup:

* **Use this Email address to message your Agent**

<figure><img src="/files/HMYh7e5X8RyOYIGnCXfG" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
After setup is complete, users can send emails directly to the agent’s email address. The agent will automatically reply to the sender’s email inbox.
{% endhint %}
{% endstep %}
{% endstepper %}

### Example Use Cases

| Use Case            | Description                                           |
| ------------------- | ----------------------------------------------------- |
| Customer Support    | Automatically answer customer questions through email |
| Internal Assistants | Help employees with internal requests and information |
| FAQ Automation      | Respond to common questions automatically             |
| Lead Qualification  | Collect and qualify inbound leads                     |
| AI Email Responders | Generate automated email replies                      |
| Request Handling    | Process operational or support requests               |


---

# Agent Instructions
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