Audit trail and system logs

Choose the log view that matches the question you are investigating.

View	Open it from	Use it for
Audit trail	More → Audit trail	Review available activity by date, user, and activity type.
System logs	More → System logs	Investigate system or integration messages using filters and search.

The Audit trail navigation item opens a page headed Activity trail. System logs is a separate view.

Investigate a reported problem

Record the app, environment, time, affected user, and symptom. Start with the relevant view, narrow the filters, and compare the event or message with the action the user reports.

An absent entry can have several causes, including the selected filters, event coverage, or retention. Do not interpret an empty view as proof that an action never occurred.

Confirm available event coverage, retention, and any export requirements for your deployment before relying on these views for a formal audit. See Security and data handling for handling diagnostic information.